Monday, 16 November 2009
As a customer that means you need to send your parcel abroad right now. You cannot delay, at Christmas it may take twice as long as usual. Whatever service you select, make sure the parcel or package can be tracked. Quite simply you need to know whether the parcel is in the UK or at the port of another country awaiting customs clearance, without tracking you have no idea who to ring to chase your parcel.
Parcel Force delivered a package to Spain last year for us. It was posted on the 2nd of November and it arrived on Christmas eve. It was the tracking that enabled us to locate where the parcel was and what we could do to help.
Which leads me to - Packaging. Make sure your parcel is package well. It's going to get transhipped and thrown about even if it's fragile. Strong brown parcel paper with thick tape works best. It may not look like a Christmas present, but it will look ok when it arrives. If you are not sure how something is going to look after being thrown about, wrap it in extra bubble wrap just to be safe.
And remember - send it now, the last minute means it will arrive in January!
Sunday, 18 October 2009
With the Royal Mail set to strike, small businesses across the country will be affected. Here at Arrow Light Haulage we have been thinking up some solutions as to how to continue business as best as possible and where a courier is essential.
Firstly and perhaps most importantly, Parcel Force is not going to strike. That means the cheapest option for sending out parcels and packages under 5kgs is still available.
So if you are a business that sends out one or two parcels a day, and send your invoices by email and pay your customers by Bacs, you will be in a strong position to carry on business as usual.
Until the 14th of October, if you click the link above to book your parcel delivery through Parcel Force and type ‘new’ at the checkout, you will receive a 15% discount.
Secondly, as mentioned above. Use bacs to pay suppliers instead of posting cheques, it’s greener and far more efficient. If you are sending invoices, send them by email too. If like us you have to send additional documentation, scan and email that too. Again it’s greener, faster and far more efficient than the Royal Mail.
For companies that use direct mail for their marketing campaigns, have a look at other methods such as an email mailshots – think of the benefits to your carbon footprint as well as the traffic to your website and the ways to reach customers that may not respond to direct mail. If you need support for this we recommend business consultant Jeff Nutbeem, he can be found via his website – Small Business Consultant
You could be really old fashioned and pick up the phone and call the customers direct and send them a tailored email afterwards. More time consuming perhaps, but may have better results. If the Phone isn’t your thing then talk to an expert, we recommend Shaun Gisbourne at Phone for Business
More importantly, when to use your courier.
Use them when you usually do - for same day deliveries, for urgent items, for fragile items. You may think you need to use one for your every day mail service but the truth is, you can do a lot of it now via email, fax and instant messenger. These are often secure and safe, and if it really is that confidential you will already be using a courier to deliver it.
PS if you need to send birthday cards either send them with a present, arrange friend to do it if they live nearby, send a video via email – think a bit creatively! The chances are this won’t be the last strike and we can find ways not to let it affect our businesses or personal lives.
Please note, we have used an affiliate service to obtain the codes and links for the Parcel Force discount.
Wednesday, 8 July 2009
There are a few types of couriers / courier services and they are easily confused.
First we have the most common type which are the parcel couriers or carriers. They take parcels and packages up to 25kgs in weight and when they are sorted (usually at a central depot) they are then multi- ped to their destination. Prices range from £ 5 upwards and delivery is done overnight, 48 hours, 2-3 days or another length of time that you specify.
Most people when they call a courier they assume that they are the parcel carriers, they are getting a low cost but high volume service. Breakages are not uncommon.
Check before you call.
Then we have Same day couriers or Express couriers who work with urgent consignments that have to be delivered right NOW! These are more expensive because they are ad hoc and a specialist service in some cases. Arrow Light Haulage specialises in same day courier work with vehicles up to 7.5 tonnes. Breakages, well so far we have had 100% success in 7 years of trading. We are very lucky.
Confusing the two types of courier service may mean your parcel is dispatched same day but costs you 4 times the price! Check which service you require and if you are not sure, then call for advice.
0800 917 6084 (calls are free)
Courier Services in the UK
Friday, 19 June 2009
A few weeks back we delivered a ‘green printer’ to France (with the kind assistance of Darren Porter) for marketing and PR company Edelmann.
As a greener delivery company, it’s important to find someone who is going ‘that way’ when we arrange delivery of certain items – so it’s not so damaging on the environment (15% of emissions are from road transport).
We also collected the HP 8500 to trial ourselves at the same time. We take extra care with our back office and try to make is as green and efficient as possible. Waste is the worst kind of ‘not-green’ in this office, and we are often looking at creative ways to recycle things.
The printer, it’s a dream to use so far. We scan all our documents in and store them, we are often a companies unofficial back up of their delivery documents. We have saved approx 4 hours a week on scanning time alone.
We also have a an upcoming Business Scene event on the 2nd of July. I printed 150 red, black and gray invitations and only used a quarter of the ink that I normally do. I have enough ink to print up 100 or so posters for the Business Scene event in Brantham a few weeks later.
We also print a fair few invoices a week and other documentation and so far I am pleased with what the printer is saving me, in both time and money.
I shall keep you posted as to how I get on with it.
Sunday, 7 June 2009
- Desks and other items of office furniture
Arrow Light Haulage the Essex based same day courier company are happy to quote to move your items. Whether they are high value or sentimental value, we look after them as if they are our own.
All our furniture deliveries are wrapped in felt blankets if they are not packaged already, then strapped to the vehicle - so they don't slip and slide in transit.
Whether it's one item or a houseful, we can offer you help and a two man team if items are really heavy.
0844 884 3331
Same day courier
We are based in Essex near Tilbury port, a drive from Harwich & Felixstowe and are 10 minutes from the M25, in other words we are real close to your goods. You no longer have to wait - if you want your goods we can collect on your authorisation and deliver.
If you are having delivery and collection grief, give us a call on 0844 884 3331 we are happy to discuss your courier options with you.
Sunday, 19 April 2009
If you are looking to book a same day or next day courier service, you need to know what size vehicle you need. Your van size depends on the size and the weight of the items of freight or cargo, here are some guidelines -
*Small Van - up to 500kgs
*Transit van - up to 1000kgs
*LWB Transit / Sprinter up to 1500kgs
*Luton - up to 1100kgs, mainly used for bigger bulkier items.
(Both our Luton's have tail lifts)
Booking a vehicle that is too big is a waste of resources, but booking a vehicle that is too small may mean your items do not get delivered!
Call us and we will happily advise you 0844 884 3331, local rate wherever you are in the UK. Or use our call for free button.